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Market Surveys FAQ
The following are some frequently asked questions about membership in MarketSurveys.com. Should you have a question that is not addressed by these FAQ's, or a comment, you can always communicate to someone directly. Send your question to info@MarketSurveys.com or click on the Contact Us link, which is found on the bottom of every page of the MarketSurveys.com site.
- What is online market research?
- What is an online research panel?
- Is there any cost at all?
- Why should I join?
- Can I see the results of surveys I have taken?
- How do I know when there is a survey for me to do?
- How many surveys will I be asked to do?
- Do I have to do every survey I am invited to take?
- How much time do I have to complete a survey?
- How long is each survey?
- What if I have questions about a survey?
- Do I need a password?
- What if I want to cancel my membership and no longer receive surveys?
- How do I change my email address or other personal information?
- What do I do if my question is not answered in these FAQ's?
What is online market research ?
Online market research consists of surveys conducted over the Internet via the
World Wide Web. You may be more familiar with surveys conducted over the phone
or by surveyors at malls and other public places. The advantages of online
research are many. You are not interrupted with unwanted phone calls at inopportune
times. You are able to complete online surveys at your own convenience in the
privacy of your own home or office. It's a very convenient and fun way to make your opinions count.
What is an online research panel ?
An online research panel is a vast network of individuals who have agreed to share their
opinions by taking surveys from time to time on the Internet. Unlike many surveys conducted
over the Internet, exclusively for general interest or amusement, our surveys are designed
to gather useful information on key issues of social, political and/or commercial importance.
The preferences, ideas and opinions of a panel are important in the development of new and
existing products and services.
Is there any cost at all ?
There is no sign-up fee and your membership is FREE.
Why should I join ?
Apart from making your opinion count, you may receive cash prizes, gift certificates or other
awards occasionally given to panel members by our sponsors for participating in their surveys.
Can I see the results of surveys I have taken ?
In some cases, survey results can be made available. You will be notified whenever the
results of a survey you have taken are made available.
How do I know when there is a survey for me to do ?
We will not send you endless streams of e-mail directing you to complete a survey. You will
be notified initially about a newly posted survey with possibly an additional follow-up
to ensure that you have the opportunity to participate before the survey period ends. The
notification will give a brief description of the survey and exact steps to locate it.
How many surveys will I be asked to do ?
The number of surveys offered will depend on a number of factors. Some of these factors
include how active our sponsors are in posting surveys, your interests, demographics,
etc. Not every panelist will be notified of every survey we are conducting. For example,
we would not survey teens about their "grandchildren". Just remember, your participation
is voluntary. You can elect not to participate in any survey that is not convenient
for you to complete.
Do I have to do every survey I am invited to take ?
Not at all! You are never obligated to complete a survey. All surveys are strictly voluntary.
Your opinions are valuable however, and we think you'll find the process and topics of the
surveys interesting and informative in themselves.
How much time do I have to complete a survey ?
Each survey will be posted for different lengths of time but it is safe to expect a period
of between three and seven days for most surveys. On occasion we may conduct overnight
"flash polls" on current events. If you do happen to miss a survey, you will still be
invited to take future surveys on the same or different subjects.
How long is each survey ?
Survey length varies because of the wide variety of surveys possible and the differing data
requirements of our clients. Many will take several minutes to complete while others will be
more involved. We work hard to construct surveys, which are interesting and enjoyable. If you
find a survey is simply too long, you may stop the survey at any time during the process.
What if I have questions about a survey ?
First, we work very hard to provide all the information you may need to do each survey. And,
you will find they are fun and easy to do. If you have a question about a survey, however, all
you have to do is Email your question to info@MarketSurveys.com
or click on the Contact Us link, which is found on the bottom of every page
of the MarketSurveys.com site.
Do I need a password ?
Some surveys require a password and some do not. If the survey you have been invited to participate in
does require a password, it will be included right in the invitation. Once you complete the survey, the
password will not work a second time. Most surveys do not require a password of any kind.
What if I want to cancel my membership and no longer receive surveys ?
You are free to cancel your membership in MarketSurveys at any time. We certainly hope you will
become an member of MarketSurveys for and enjoy our surveys. However, your participation is
strictly voluntary.
How do I change my Email address or other personal information ?
To keep receiving survey notices after an e-mail address change just click onto the
Member's Section link located on any page of this site and then chose
"Account Info". Once you are logged in with your username and password you can change any
profile information you wish.
What do I do if my question is not answered in these FAQ's ?
Send your question to info@MarketSurveys.com
or click on the Contact Us link, which is found on
the bottom of every page of the MarketSurveys.com site.




